How do I track my order?
Orders are quickly processed and sent from our warehouse in Missouri within 5 business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped.
What are your delivery options?
Allow up to 5 business days for processing. Orders will be shipped via USPS priority mail. Shipping times typically take anywhere from 4 to 10 days and packages are not insured. If shipping to a PO Box, please also provide a physical address for USPS deliveries. Make sure you are shipping to a secure location. We are not responsible for stolen packages.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.
Please note that if you do not enter the correct billing address that is on file with your bank, we will not ship your order until further verification is obtained. This is to prevent credit card fraud and protect us and our customers.
We are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location.
How do I return an item?
We do not provide free return shipping.
If possible utilize the mailer bag for clothing and utilize the original box for shoes when possible.
Feel free to ship your orders back with the carrier of your choice - shipping with tracking information is recommended.
Include the original packing slip or your name and email address (one used to place order) in the return. You may ship back multiple orders in the same package as long as you include the packing slips for each order.
Please send your returns to:
2154 Highway O
Huntsville, Mo 65259
Do you provide International delivery?
At this time we do not provide international delivery. Please contact us if you have any further questions.
What is your returns policy?
Final Sale, Clearance and Style Box:
All Sale Items and Style Boxes are Final. No Returns on Sale Items or Style boxes.
The term "Final Sale" means an item can not be returned.
Defects or Damaged Items:
Upon receipt, please inspect your order immediately. Please be sure to inspect your items within 3 days of receiving your delivery for defects and issues. Contact email:
All defects and issues must be notified via email or text within that 3 day window, and must include order number and images of the issue.
Any item defects found after 3 days of receiving the shipment will be assessed a restocking fee to be returned.
We cannot make exceptions once you have had the merchandise in your care for a longer period of time, removed tags, washed or worn it.
Returns must be in original, unused, unworn condition with no defects, no stains, no pet hair, no smells, or any signs that the item has been worn or used, with all tags attached and all packing slips included with the return.
Please allow up to 5-7 business days to process your return once we receive it.
Returns must be received within 30 calendar days of receiving your order (unless otherwise noted at purchase), at our warehouse. There is a 25% restocking fee will be subtracted from the refund given. The 30 days starts from the day the order was received by the customer. Returns older than 45 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
Shipping charges are not refundable. We are not responsible for returned shipping costs, lost or stolen packages.